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Blog
The buzz on iced/frozen coffee
Written by Bob O'Brien, NPD Group   
July 18, 2014, United States – An NPD blog mulls the numbers for iced and frozen coffee versus hot. | READ MORE
by Bob O'Brien, NPD Group | 12/31
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Brian Martell Coffee Write: The hospitality of sales
Written by Brian Martell   
July 7, 2014 – I am often struck by the parallels in the sales process and the methods used in the hospitality industry. Being empathetic, anticipating concerns and needs, and treating the customer as if they are the only customer you have are the hallmarks of good hospitality.
by Brian Martell | 07/07
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Brian Martell Coffee write: too much sugar?
Written by Brian Martell   
Jan. 27, 2014 – Brian Martell comments on the amount of sugar that is in products, suggesting that the industry take action now to try and reduce the sugar content before the government mandates it.
by Brian Martell | 02/05
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Brian Martell Coffee write: managing stress
Written by Brian Martell   
Dec. 11, 2013 – Brian Martell explains that sometimes when a stressful situation comes along it is best to view it as an opportunity for growth and to face the challenge head on, rather than getting stuck in cyclical anxiety.
by Brian Martell | 01/23
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Brian Martell Coffee write: vertical integration
Written by Brian Martell   
Nov. 15, 2013, Canada – Brian Martell discusses vertical integration and how it should be avoided, despite its strong marketing lure of coffee served fresh.
by Brian Martell | 01/23
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Brian Martell Coffee write: effective partnerships
Written by Brian Martell   

Nov. 1, 2013 – Brian Martell emphasizes that effective partnerships can easily be built through face-to-face conversation. He describes the Canadian Automatic Merchandising Association's (CAMA) annual trade show as the perfect venue to develop a relationship with industry members.

by Brian Martell | 01/23
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Kim Lockie CAMA Expo 2013 in review
Written by Kim Lockie   
Oct. 23, 2013, Vancouver – Kim Lockie gives a rundown of what happened at this year's CAMA Expo.
by Kim Lockie | 10/24
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Mark Borkowski Is business forgiveness possible?
Written by Mark Borkowski   
Oct. 11, 2013, Toronto – With business relations and employees, when should you forgive and when should you cut your ties? Mark Borkowski gives his insight on the benefits and cautions to take with business forgiveness.
by Mark Borkowski | 12/31
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