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The Five limiting beliefs that hinder your success…and how to overcome them
 How many times have you gotten into a tough situation and done something “dumb”? Perhaps you even said to yourself, “Boy…I’ll never do that again.” But then the next time you were in a similar situation, you did the same “dumb” thing again. That’s a limiting belief.  | READ MORE
 
Staffing shortages? Maybe you’re the problem
When Jeff Mowatt speaks at conferences about customer service strategies, he often hear managers discuss how hard it is to recruit and retain good frontline employees. Too many managers mistakenly assume the only way to keep people is to bite the bullet and pay more in salaries, benefits and perks.  | READ MORE
 
Selling the Intangible: How to Effectively Market a Service-Based Business
sherylbatchelderIn some respects, selling a product is easy. You have an item you can show and demonstrate to people when in person, and something you can take photos of for your marketing pieces.  | READ MORE
 
The Seven Sins of Strategy
Written by Rich Horwath   
There comes a time in both our professional and personal lives when we must make a stand. Through all the swirling complexity, change and challenges we face, we must at some point assert ourselves and set our bar of standards.  | READ MORE
 
Get maximum results from your coaching experience
Written by Mike Jay   
For years, when most people heard the word “coaching,” they thought of athletes training on the field or people in the arts learning to perfect their craft.  | READ MORE
 
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