Change is inevitable. The current economic situation, while frustrating to many, is not new.
However, how the vending industry responds will determine where it is headed in its path of evolution. In difficult times, operators certainly see the downside – locations with reduced traffic (labour pool), closures (factories) or shortages (suppliers). It would be easy to fall into that trap and bemoan the fate that lay ahead.
However, while some may not be able to look beyond the capital costs involved, vending can profit from economic uncertainty. An appropriate solution for many locations, vending operates on lower overheads than the labour pool in foodservice, is readily available around the clock, and can be diversified enough in its offerings.
But which direction will we, as an industry, take?
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