Drinking decisions

Drinking decisions

While big soda brands still lead the charge

The healthy option

The healthy option

Angie Hargraves has a personal connection to the shift towards healthy food choices

Grab’nGo Vending’s micro shops

Grab’nGo Vending’s micro shops

Condo dwellers who run out of milk

Micro markets in Canada

Micro markets in Canada

most lucrative opportunities are treated first as fairy dust

The single-serve Coffeeboxx lets customers brew a hot, fresh cup of coffee (8 oz., 10 oz. or 12 oz.) in any workplace and under rugged conditions.
Boyd’s Coffee is introducing a limited-time-only winter cappuccino flavour made with real Twix pieces.
Hammond's Candies, known for creating new twists on old-fashioned treats, has released three new chocolate bar flavours.
Genuine Health's gluten-free, non-GMO, soy-free and vegan Fermented Vegan Proteins+ Bars address several consumer health concerns.
Molinari Private Reserve (MPR) recently launched a new wine-infused coffee brand.
Shires Bakery Cookies has a festive rainbow sprinkle soft cookie that is available in several seasonal sprinkle themes: St. Patrick’s Easter, Canada Day, Halloween, Christmas and Valentine’s.
Danone Inc. has a new SuperGrains line of four new flavours that combine grain blends with fruit combinations.
Washington, D.C.-based Vagabond Vending manufactures cloud-based mobile software that uses Google Maps' geolocation services and the Internet of Things to help vending machine operators manage their operations.
The Smart Lid is a colour-changing, disposable beverage lid that warns of the hot contents by turning bright red and as the lid returns to the "cold" colour as the hot drink cools.
Tomlinson Industries' new SPBJU Juice Faucet is designed to easily dispense thick, pulpy juices and beverages.
Snack Factory has launched a new variety of its Pretzel Crisps flat-baked pretzel crackers: Organic Original Pretzel Crisps.
Brand Vending has released a bulk vending machine for one-inch items that looks like fun and is easy to use for operators and young customers.
Lewiston, NY – Ted Morton founded Casco Bay Vending in Lewiston in 2008 with two employees and a vision. The Business Sun Journal reports. | READ MORE
Lorna Kane is a superwoman in the vending industry. The owner and sales manager for Kane's Distributing Ltd. based in St. Catharines, Ont., Kane is the 2016 recipient of the Canadian Automatic Merchandising Association's Don Storey Memorial Award. She is also the first female to receive the honour.
Entrepreneur Richard Zinck’s latest venture has him thinking of how to do micro markets differently. Loyalty Markets has tapped into technology, abandoned the need for a warehouse and developed a system for training its customers with a free credit.
Albert and Sophie Eskow aren’t your typical retirees. Instead of walking the beach and playing golf in sunny Florida, this hard working couple dedicates 12-hour days to their business, Alberta Vending Services, located in Leduc, Alta. Tending to over 400 vending machines in nearby Edmonton and the surrounding area, they drive their route together each day, and say they are happy to be doing the work they love.
Condo dwellers who run out of milk typically have two options: do without or dash out. But at a growing number of Toronto condos, there’s a third option: pop down to their building’s common area and pick up cream, bread or eggs from a vending machine. Providing that kind of convenience is the motivation behind Grab’nGo Vending’s Micro Shops – small footprint automated kiosks that sell basic grocery items and  essentials.
Ryan Company Ltd. is a fourth-generation family business that provides vending and office coffee service across much of British Columbia. Though its history spans nearly eight decades, Ryan Vending is a progressive company, firmly rooted in the present and always with an eye on the future.  
A PET bottle-collecting machine that pays users through their smart phones? An app that you can use to order pickup of recyclable items from your home? One Beijing company is trying to bring recycling into the “smart” era – and make money at it. Plastic News reports. | READ MORE
May 8, 2015 – The Stewart family is synonymous with Savco Food Services Ltd., a small company that, over 53 years, has built an enviable reputation for high-quality service you’d expect from a small-town business.
After a year at the helm of CAMA, Ed Kozma shares insights gained from his experience in the vending industry.
When Dana Clarke couldn’t find what she was looking for, she did what most others would not think to do: she designed it herself.
Sept. 2, 2014, St. Catharines, Ont. – Two university graduates have started a coffee-packaging business that creates private-label coffee pods for smaller companies, reports The Brock News. | READ MORE Gabriel MarchiondaTw Gabriel Marchionda (BA ‘12), Trevor Cowan (BAcc ‘12) and Mark Fabiano (BBA ‘12), all 25 years old, are the brains behind My Coffee Brew, a growing online business that provides a personal touch for companies that want private label coffee pods. - See more at: http://www.brocku.ca/brock-news/?p=29302&utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+TheBrockNews+%28The+Brock+News%29#sthash.EtBWtPzl.dpuf Gabriel Marchionda (BA ‘12), Trevor Cowan (BAcc ‘12) and Mark Fabiano (BBA ‘12), all 25 years old, are the brains behind My Coffee Brew, a growing online business that provides a personal touch for companies that want private label coffee pods. - See more at: http://www.brocku.ca/brock-news/?p=29302&utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+TheBrockNews+%28The+Brock+News%29#sthash.EtBWtPzl.dpuf Gabriel Marchionda (BA ‘12), Trevor Cowan (BAcc ‘12) and Mark Fabiano (BBA ‘12), all 25 years old, are the brains behind My Coffee Brew, a growing online business that provides a personal touch for companies that want private label coffee pods. - See more at: http://www.brocku.ca/brock-news/?p=29302&utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+TheBrockNews+%28The+Brock+News%29#sthash.EtBWtPzl.dpuf Gabriel Marchionda (BA ‘12), Trevor Cowan (BAcc ‘12) and Mark Fabiano (BBA ‘12), all 25 years old, are the brains behind My Coffee Brew, a growing online business that provides a personal touch for companies that want private label coffee pods. - See more at: http://www.brocku.ca/brock-news/?p=29302&utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+TheBrockNews+%28The+Brock+News%29#sthash.EtBWtPzl.dpuf Gabriel Marchionda (BA ‘12), Trevor Cowan (BAcc ‘12) and Mark Fabiano (BBA ‘12), all 25 years old, are the brains behind My Coffee Brew, a growing online business that provides a personal touch for companies that want private label coffee pods. - See more at: http://www.brocku.ca/brock-news/?p=29302&utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+TheBrockNews+%28The+Brock+News%29#sthash.EtBWtPzl.dpuf
Aug. 21, 2014, St. Catharines, Ont. – Kane’s Distributing, which has had its hand in almost every aspect of the vending industry, marks its 60th birthday this month.
Toronto – Canadian consumers and businesses are using the Interac e-Transfer service at record levels with more than 158 million transfers made over the platform in 2016, Interac Association/Acxsys Corporation (Interac) said in a news release.
Toronto – India mobile payments and commerce company Paytm has launched bill payment service for Canadians.
Los Angeles – The Venders recently launched a new disposable battery charger kiosk at the ARN Conference in New Orleans.
Hermosa Beach, CA – Virtual Piggy is working with Univest Bank & Trust Company on a child-focused payment application and services designed to empower children 17 and under to become direct buyers with regulatory and parental controls built in. Finextra reports. | READ MORE
Emeryville, CA – Redpark Product Development is now shipping what it calls the industry’s first DEX Cable for iPhone and iPad.
London, U.K. – When the new polymer five-pound notes entered circulation last September in U.K., the Bank of England claimed that the new notes would provide a better alternative to their previous paper counterparts. However, certain studies said otherwise. EPPN reports. | READ MORE
Alpharetta, GA – Ingenico Group recently reported more than 200 per cent year-over-year growth in shipments of its suite of iSelf Series solutions as a result of new additions to the Ingenico Group Unattended Partner Program.
Alberta – People and businesses in southern Alberta are being warned about counterfeit money. Fake bills have been turning up in small towns surrounding Calgary more frequently in the past few months. Global News reports. | READ MORE
San Jose, CA – Payments and commerce company Verifone is collaborating with FIS, a financial services and payment technology manufacturer, to allow consumers to pay with loyalty points linked to their credit or debit cards at the point of sale.
Iuliana Nita of Saint-Gobain Performance Plastics summarizes regulations affecting materials that come in contact with food substances and suggests ways food processors and providers can meet those standards.
Toronto – Toronto-based CCL Industries will pay $1.13 billion to buy its British rival Innovia in a bid to become one of the world's biggest makers of polymer banknotes. CBC News reports. | READ MORE
Ottawa – One eminent Canadian woman will be named as the face of the next regularly circulating bank note on Dec. 8.
Davis, CA – At University of California Davis, one student is making it possible to get the morning-after pill from what he is calling the Plan B vending machine. Popsugar reports. | READ MORE
Vancouver – A Nova Scotia entrepreneur will bring his healthy vending company to Canada after operating in the U.S. for several years.
New York – Americans now officially drink more bottled water than soda. Annual sales of bottled water surpass soda in the U.S. for the first time ever, according to Beverage Marketing Corporation, a research firm dedicated to the global beverage industry.
Toronto – The provincial government’s public policies are significantly out of step with public opinion when it comes to the bottled water industry, a recent poll of 1,500 people in Ontario commissioned by the Canadian Bottled Water Association suggests.
Carbonated soft drinks are second only to milk in dollar share of non-alcoholic beverages consumed in Canadian homes but niche beverages present one opportunity to improve sales, says a new report from research firm Mintel.
Hong Kong – The tiny Torba Tourism Council in the remote Pacific island nation of Vanuatu is planning to outlaw all imported food at government functions and tourist establishments across the province’s 13 inhabited islands. The New York Times reports. | READ MORE
Atlantic Canada – When the skies turn grey and the wind howls along the eastern coastline, shoppers head to supermarkets and convenience stores, to stock up on the essentials. But in the Atlantic provinces, there’s a new bad-weather staple: storm chips. CBC News reports. | READ MORE
Vancouver – A 24/7 kiosk in Vancouver that dispenses stamps with images of Group of Seven paintings has drawn collectors who recognize that the stamps it prints are rare and available only from that machine. CBC News reports. | READ MORE
U.K. and Brazil – During a recent commentary on current research and policy into sweetened drinks, researchers from universities in London and Brazil argued that sugar-free and “diet” drinks offer no more help when it comes to maintaining a healthy weight than their full-sugar counterparts. Nutrition Insight reports. | READ MORE
London, Ont. – Breakfast is front and centre in McCormick & Company's 2017 Flavour Forecast, which highlights adventurous breakfast options, versatile eggs, and peppery foods as food trends to watch.
Narita, Japan – A bank of 325 capsule toy vending machines installed at Narita International Airport near Tokyo have become magnets for foreign visitors, with the manufacturer reporting per-machine sales at the airport of more than three times the average for such machines across Japan. The Japan Times reports. | READ MORE
Baltimore, MD – Roasted seaweed snacks, refrigerated nutrition bars and whole milk products are among products exhibited at Expo East in Baltimore that illustrate that illustrate the trend toward healthy snack and confectionery products. Candy Industry reports. | READ MORE
London, U.K. – The U.K.'s Telegraph has mapped the world according to coffee consumption per capita, with Finland coming out on top. Finns consume 12 kilograms per person per year, according to stats from the International Coffee Organization. | READ MORE
South Africa – Black Insomnia, a South Africa-based coffee company, says it has scientific proof its blend is the most caffeinated in the world with “dangerously high levels of caffeine." The caffeinated coffees is now available in the United States. Food and Wine reports. | READ MORE
Bogota, Colombia – Colombia produced 1.29 million 60-kg bags of mild washed Arabica coffee in February, an 18 per cent increase compared to the 1.1 million bags produced during the same previous month, according to the Colombian Coffee Growers Federation.
Burnaby, B.C. – The leading producers of non-reusable coffee pods are trying to make a dent in the amount of waste flowing into Canadian landfills. CBC News reports. | READ MORE
Bristol, U.K. – A genetic variant called CHRNA5, which causes people to smoke more, also might cause them to crave more caffeine, suggests a study credited to the University of Bristol in the U.K. The Cold Spring Harbor Laboratory reports. | READ MORE
Napa, CA – You may have heard of Italian specialty caffè corretto, or "corrected coffee." Now a café called Molinari in Napa, Calif., is serving coffee that's flavoured with wine. Forbes reports. | READ MORE
Stanford, CA – A recently published Stanford University School of Medicine study suggests caffeine consumption counters the chronic inflammation responsible for more than 90 per cent of many cardiovascular and other age-related diseases such as cancer, Alzheimer’s and other dementias. Market Watch reports. | READ MORE
Waterbury, CT – Keurig Green Mountain has launched a dedicated website designed to help purchasers shop for coffee and beverage options in their workplace.
Bogota, Colombia – Colombia will host the first World Coffee Producers Forum in July to bring together key players of the coffee chain and of the global industry to discuss the main challenges of the coffee sector, the Colombian Coffee Growers Federation said in a news release.
New York – Millennials’ seemingly unquenchable thirst for coffee is helping to push global demand to a record just as supplies are tightening, according to research from Bloomberg News. | READ MORE
Ottawa – Two Ottawa-area entrepreneurs have created a coffee brewer for outdoor enthusiasts in the shape of a pipe, or as they call it, a bripe. CBC News reports. | READ MORE
Toronto – Starbucks Canada will launch a signature Nitro Cold Brew at its Brookfield Place store in Toronto, with more locations to come across Canada over the next several months.
Pittsburgh and Chicago – Planters is launching “Shout For Nuts,” a new campaign that invites customers to shout loud about their love of its mixed nuts, cashews and peanuts.
Paying close attention to your customers, their behaviours, their habits can pay off, writes customer service expert Shep Hyken. When you know them that well, you’ll be able to anticipate or predict what they will ask for next – sometimes even before they know they need to ask.
Las Vegas, NV – NAMA OneShow organizers want to help operators learn all they need to know to successfully launch and run a micro market and gain the certificate to prove it.
Whether you work in vending, office coffee service or micro markets, your website needs to meet some key objectives. Marketing pro Marc Gordon highlights five tasks your company's website should accomplish.
On behalf of the CAMA Board of Directors, I want to extend best wishes and thoughts for all those across Canada; particularly those in Alberta who were faced with terrible fires in May and June and with flooding late July to early August.
You have ambition and drive. You want to advance in your career, and you’d prefer to do it sooner rather than later. The good news is that no matter where you are in your career, you can begin accelerating your professional development by taking three simple steps – and you can start today. All you need to do is integrate the steps below into your daily routine and commit to continuously learn and grow as a professional.  
It is my pleasure to submit my first message as CAMA president. CAMA Expo 2015, held in Niagara Falls, was a resounding success and served as an opportunity for industry members to make their voices heard. We learned that micro markets are indeed on everyone’s radar and this added a new and appreciated element to the show floor.
In 2012, Jim Jackson stepped into the wrong elevator in a Las Vegas hotel. In hindsight, it turned out to be the right one after all.
I’d bet many of the most lucrative opportunities are treated first as fairy dust before the trailblazers start making bricks of gold. It’s the nature of humanity to be skeptical of change, to be wary of doing things differently. “If it’s not broke, don’t fix it” is an adage so familiar it may be a little broke itself these days. The business climate is one of swift change and a continual push for bigger, for better, for more profits and more efficiency.
Despite the challenges of providing nutritious and tasty options that the health and wellness trend has caused in the vending industry, leading Canadian and American workplaces are realizing the many physical and financial benefits that come with a healthier workforce, prompting a shift in corporate policies. Healthy workplaces are no longer an afterthought, but rather the focus.
The new manager walks into the conference room. The several staff members turn and look at each other expressing obvious shock over is youthfulness. He begins to tell the staff that he is only instituting one new change: they are going to begin online marketing using LinkedIn.
Industry veteran and longtime Canadian Vending columnist David Murphy weighs in on the areas of growth where large vending and OCS operations often fall short and smaller operations can gain an edge.

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