The progressive discipline policy is about punishment – not improvement.
Successful people all do one thing: they solve problems. They don’t just stare at the problem and wish it would go away.
Many companies view training as just “nice to have.” They think it is important to create an attractive, engaging training program for new hires, and that it might be good to have a focused course that teaches employees how to perform certain tasks or use certain pieces of company equipment.
Most people want to take shortcuts; however, the more thorough your preparation, the greater the likelihood is that you will have success. Preparation is essential to having confidence in yourself no matter what setting you are in—this will build your confidence when you are in high pressure situations such as interviewing for a job or dealing with higher-level bosses.
In the wake of the Hardie sexual misconduct scandal and the #MeToo movement, people in the food and vending industry need to learn how to foster a positive workplace culture to strengthen their business.
Paying close attention to your customers, their behaviours, their habits can pay off, writes customer service expert Shep Hyken. When you know them that well, you’ll be able to anticipate or predict what they will ask for next – sometimes even before they know they need to ask.
You have ambition and drive. You want to advance in your career, and you’d prefer to do it sooner rather than later. The good news is that no matter where you are in your career, you can begin accelerating your professional development by taking three simple steps – and you can start today. All you need to do is integrate the steps below into your daily routine and commit to continuously learn and grow as a professional.  
Despite the challenges of providing nutritious and tasty options that the health and wellness trend has caused in the vending industry, leading Canadian and American workplaces are realizing the many physical and financial benefits that come with a healthier workforce, prompting a shift in corporate policies. Healthy workplaces are no longer an afterthought, but rather the focus.
The new manager walks into the conference room. The several staff members turn and look at each other expressing obvious shock over is youthfulness. He begins to tell the staff that he is only instituting one new change: they are going to begin online marketing using LinkedIn.
May 8, 2015 – More than one in 10 retirees report they made the decision to semi-retire due to a lack of employment opportunities later in life.
The Canadian Federation of Independent Business offers tips on how to exit your business.
Dec. 12, 2014 – Treat your employees the way you want the customer treated – maybe even better, says customer service expert Shep Hyken. He offers some timely tips for helping your staff on the front line and in the field offer customers a superior experience.
Sept. 30, 2014, Simcoe, Ont. – Canadian workers have big plans for retirement, and many are hoping they won’t have to wait until they turn 65 to start the next chapter of their lives, reports recruiting website Retain.
Customer service expert Jeff Mowatt offers tips on checking your attitude at the door.
Sept. 3, 2014 – As managers we often focus on gaining new customers. Ironically, that’s the last thing we should focus on.
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