Oct. 17, 2012, Illinois – After more than 10 years in Arlington Heights,
Ill., Incredible Technologies will relocate to a new, larger
facility this month.
Oct. 17, 2012, Illinois – After more than 10 years in Arlington Heights, Ill., Incredible Technologies (IT) will relocate to a new, larger facility this month.
The 82,000-square-foot building, located at 200 Corporate Woods Parkway in Vernon Hills (a northern suburb of Chicago) is more than twice the size of the current Arlington Heights facility. An emphasis has been placed on manufacturing capabilities to better meet demands in both the amusement and gaming arenas. Office space has been reworked to optimize development teamwork and creativity, and an inviting showroom and conference area greets customers, clients and guests.
The move is scheduled to begin on Friday, Oct. 19, and will continue through the week of Oct. 22. Careful plans have been made to minimize disruptions in service, but customers should prepare for some downtime during the transition. Outward-facing servers, including ITNet and all IT websites, are scheduled to be moved on Monday, Oct. 22, beginning at 7 a.m., and will be offline for about eight hours.
Regular phone service should remain uninterrupted as the switch is made to a new phone system, but customer service and shipping may be limited as equipment and personnel are relocated. Business phone and fax numbers, as well individual employee extensions, will remain unchanged, but the new phone system will offer new department extensions that are easier to navigate.
Additional scheduling notices regarding the move will be updated on itsgames.com and goldentee.com as the moving date approaches.