Introducing the Canadian National Vending Alliance
By Jim Kalyn
By Jim Kalyn
July 12, 2011, Canada – The members of the Canadian National Vending Alliance (CNVA) have teamed up to supply, maintain and service vending machines from coast to coast.
CNVA Founding Partners
The CNVA was formed in 2010 to promote vending best practices, leverage group buying power, and provide customers across Canada with a reliable, consistent vending experience.
“I came up with the CNVA concept in 2007 with the primary goal of being able to service accounts from every part of Canada from coast to coast. Hence our slogan: National Vending… Local Service.” said Steve Tremblay of Ventrex Vending in Ottawa.
Tremblay serves as the CNVA’s director of sales and is responsible for responding to location queries from potential customers.
The CNVA consists of nine of the largest regional vending companies headquartered in six different provinces.
“One of the biggest advantages is our ability to offer a national presence by having strategic partners in major markets across the country,” said Jay Hamilton of City Coin in Calgary.
The association has also developed a network of subcontractors to assist in extending services to all areas of the country. The end goal is to allow national, regional, and local businesses to engage vending services for all of their locations across Canada.
One of the CNVA’s missions is to promote professional standards for vending companies. All CNVA partners and subcontractors are required to operate by the Canadian Automatic Merchandising Association (CAMA) code of conduct, and they are required to be members of the Canadian Food Inspection Agency. As well, they must be properly covered by the Worker’s Compensation Board and carry sufficient liability insurance.
The CNVA also promotes environmental standards, including working towards carbon-neutral certification by employing the latest technology, including LED lights and remote monitoring.
According to Jim Kalyn of Regina’s Superior Vending, “Remote monitoring has offered not only a sense of defined accountability to the customer, as the sales figures are electronically monitored and can't be tampered with, but it has also allowed us to help the environment. Trucks are now loaded with only what they need for the day, go only to the locations that need the service, and come back empty. This results in smaller vehicles carrying a lighter load over fewer miles.”
The association has also been successful in introducing a variety of healthier choices to customers.
“By banding together, we are now able to access a wider range of healthier products from across Canada, rather than accepting only what is normally locally available,” said Kalyn.
“We are learning the guidelines and regulations in each province, and are working together to create a Canadian healthier-choice program for our customers, complete with a branded vendor,” added Scott Turner of Toronto-based Imperial Vending.
“I believe the greatest advantage to working together with other CNVA member is to have an organized position and voice for the vending industry in Canada,” said Glen Jackson of Ryan Vending, which operates out of Victoria and Vancouver. “As regional vending services leaders, we will assist the industry to move forward, supplying high quality services to national and regional clients.”
“It made sense to put a group of like-minded individuals together, focused on representing our industry with the highest levels of professionalism and integrity,” agreed Hamilton. “Each CNVA partner is committed to investing in both people and technology, driving our industry forward in Canada by providing our clients with the best possible service.”
Customers and suppliers can contact CNVA partners through the website (www.cnva-acdd.com). The website also features a marketplace where anyone in the vending business can view and purchase used equipment.
Jim Kalyn is founder and president of Superior Vending Ltd.