Canadian Vending

Features Coffee Service
NAMA Unveils Web Tool Kit


April 29, 2008
By Canadian Vending Staff

Topics

Vending, coffee and foodservice operators interested in learning a variety of insights from industry experts about how to do things better and increase profitability should be sure to click on a new tool kit posted on the National Automatic Merchandising Assocation website, NAMA vice-president of membership and coffee service Dean Gilland, announced recently.

Vending, coffee and foodservice operators interested in learning a variety of insights from industry experts about how to do things better and increase profitability should be sure to click on a new tool kit posted on the National Automatic Merchandising Assocation website, NAMA vice-president of membership and coffee service Dean Gilland, announced recently.

“We hope the information, which can be found on the website (www.vending.org) under the vending, coffee service and foodservice links, inspires, educates and excites the operators which, in turn, will help them boost their profitability and success. We’ve posted a number of documents designed to help operators generally learn to do things better, and we hope they find them helpful,” Gilland said.

Visitors will find links to information on proper water cooler cleaning techniques, the profession of selling, tips for a successful sales and service career, coffee service sales tips, research on understanding the coffee drinking environment; industry impressions and coffee service consumer profiles.

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There are also examples of coffee service operational forms such as lead follow up, equipment loan agreement, route card, route P&L example, service agreement, coffee tasting survey and coffee service benefit statements. Foodservice professionals can find information about food trends, challenges and opportunities for cafeterias. Visitors can also find valuable research presentations and interviews conducted with respect to office coffee service and beverages.

Vending operators will find a sample location contract or service agreement and a sample presentation offering advice about how to drive same location sales.

“NAMA is always looking for new ways to educate and energize our members,” Gilland concluded. “We’re always adding new materials that our members are sure to find helpful, so check the website regularly for continuing topics of interest.”