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PayFacto names new CFO, VP of HR and VP of customer experience


October 26, 2020
By CANADIAN VENDING


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Logo courtesy of PayFacto Payments Inc.

PayFacto, provider of payment solutions and technologies, announced the appointment of three new senior executives, who will support the growth of the Montreal company as it pursues its mission to offer flexible, agile, creative and personalized payment solutions to clients around the world.

Stéphane Morneau has joined PayFacto as Chief Financial Officer.  Mr. Morneau has more than 20 years of experience in the financial sector, most recently as the CFO of GOLO, a curated mobile marketplace for small business which is listed on the TSX-V, following the successful completion of a qualifying transaction by way of a reverse takeover in 2019.  Previously, Morneau spent 10 years with the Paysafe Group, a multinational on-line payments company. Prior to that, Morneau spent 12 years in public practice in a large accounting firm in Montreal and is a graduate of Concordia University.

Morneau will play a lead role in the development of PayFacto’s strategic plan as the company embarks on an ambitious growth journey heralded by its recent acquisition of two businesses, Posera and Veloce, to expand its service offering. “I am delighted to welcome Stéphane to our management team. His financial expertise and experience will be invaluable in the development and deployment of our company’s growth strategy. Stéphane adds depth to our team, bringing discipline and rigorous financial management,” said Martin Leroux, CEO of PayFacto in a press release.

Additionally, Sophie Lemieux has joined the PayFacto team as vice-president, human resources. With 25 years of experience in human resources, Lemieux is recognized for her significant contribution in building and leading successful HR teams aligned with the business strategy, coaching and supporting leaders of fast-growing companies, and attracting and retaining the best talent. Her arrival on the team comes at a crucial time for PayFacto, as the company is growing rapidly with a team growth of nearly 25 per cent in the last few months, and with plans for much more.

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Also joining the management team is Sonia Calcagni, as vice-president, customer experience. Calcagni’s extensive experience in operations and customer experience management will help strengthen and enhance PayFacto’s service offering for its customers, both resellers and merchants. Passionate about customer experience and building strong and committed teams, Calcagni has contributed for 20 years to the implementation of retail software, international contact centers and customer success management programs.